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Policy Concerning Cancellation/ No Show / Early Departure

We understand that plans can change, and we want to make sure our guests are informed about the terms and conditions regarding cancellations, no-shows, and early departures. Please make it sure that cancellation charges would be effective from the date we receive your mail in writing about your booking cancellation. Please read our policy carefully to avoid any surprises.

The Park is closed for one day each on Holi and Diwali. The park is also closed on Wednesday evening. However, the park area, which is geographically located in the state of Maharashtra, is open all year round. Tourists should plan their visit accordingly and take with them a lifetime of memories of thrilling views of animals and birds in their natural habitat and a breathtaking view of the Kanha National Park.

  • 30 days prior to arrival - 10% of the tour cost.
  • 15 days to 29 days prior to arrival - 30% of the tour cost
  • 07 days to 14 days prior to arrival - 40 % of the tour cost
  • 02 days to 06 days prior to arrival - 50% of the tour cost
  • Less than 48 hours or no show - NO REFUND

Jeep Safari & Canter Safari are non-refundable

In case of peak season - weekends or weekdays (Holi, Diwali, X'Mas & New Year) hotel/Forest Lodges bookings separate cancellation policy is applicable (which would be advised as and when required).

Our Liabilities and Limitations:

We are committed to providing an exceptional travel experience, but it’s important to understand the scope of our responsibilities. Please carefully read the following liability and limitation policies:

  • Providing the services listed in your tour package description, including accommodations, transportation, activities, and any other services directly booked by us.
  • Ensuring that all providers (e.g., hotels, transportation companies, guides) meet our standards of quality and safety.
  • Please note that after you finalize the tour/service cost and in case if there are any hikes in permit fees of safaris/museums, taxes, fuel cost or guide charges decided by the Govt of India, the same would be charged as extra.

However, please note that we are not liable for:

  • Acts of God: Including but not limited to natural disasters (earthquakes, floods, etc.), inclement weather, or any other unforeseen events.
  • Personal Injury or Illness: We are not liable for any personal injury, medical condition, or illness sustained during the tour unless caused by our negligence or failure to provide contracted services
Important Note:

In case your safari is not booked due to reasons like technical error or non-availability of seat, we will refund the whole amount in your given bank account. The same would be communicated accordingly.